We have opened a selection process for technical positions in the role of post-sales technical support.

We are a well-established industrial company operating in the graphic industry for 50 years, offering a technical support role to be included in our workforce, with potential for growth and assuming greater responsibilities.

The selected candidate will be part of a dynamic environment, with opportunities for career advancement, specific project assignments, and shared objectives, aimed at rewarding the development of hard skills and acquired experience in our field.

The selected candidate will be responsible for post-sales technical support, handling telephone inquiries for technical support and warranty evaluation received from customers and agents.

Main Responsibilities:

• Provide technical assistance and support to customers via phone, email, or other communication channels.
• Troubleshoot and diagnose technical issues with our products.
• Collaborate with the sales and engineering departments to address customer concerns and provide solutions.
• Maintain accurate records of customer interactions and technical issues.
• Participate in the development and improvement of technical support processes and documentation.

Must have:

• Technical background in mechanical engineering or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in using technical support tools and software.

Nice to Have:

• Experience in the graphic manufacturing industry.
• Knowledge of printing and packaging machinery.
• Familiarity with CAD software.

What can you expect from us?

• An atmosphere focused on professional development.
• Many opportunities for growth and advancement.
• A culture based on respectful interaction, ethical behavior, and integrity.

If you believe you possess these characteristics and are eager to express your personal and professional value, you can contact us directly at the dedicated number +39 3457274989.
Alternatively, you can send your CV via email to cv@praticompany.com, and our HR manager will contact you.

We have opened a selection process for a customer care profile.

We are a well-established industrial company operating in the converting industry for 50 years, offering a customer care role to be included in our workforce, with potential for growth within our organization.

The selected candidate will be part of a dynamic environment, with opportunities for career advancement, specific project assignments, and shared objectives, aimed at rewarding the development of hard skills and acquired experience in our field.

The position to be filled within the Customer Care Office requires:

• Precision: It is essential to manage a significant workload with order and clarity, without losing focus.
• Flexibility and resourcefulness: Sometimes it may require an extra effort that goes beyond procedures to meet customer requests.
• Willingness to take on challenges.
• Excellent knowledge of the Office package.
• Good knowledge of the English language and, if possible, another foreign language.

Being able to incorporate valuable resources into our office would help us improve and enhance the service we provide to our customers.
We want to focus on preparing ProCare contracts and improve the management of upgrade offers, accessories, and spare parts, as well as handling returns and warranties.
The position involves work that requires specific and adequate professional skills acquired through in-depth theoretical preparation and experience.

Must-Haves:

• Collaborative spirit.
• Proficiency in using management software for customer care.
• Proactivity and a propensity for further development.
• High school diploma in accounting or a degree in economics/languages.
• Minimum 3 years of experience.

Nice to Have:

• Knowledge of the English language and another language is considered a plus.
• Ability to use Sage X3.
• Immediate availability.

All of this, together with a passion for getting to know our unique company.

What can you expect from us?

• An atmosphere focused on professional development.
• Many opportunities for growth and advancement.
• A culture based on respectful interaction, ethical behavior, and integrity.

If you believe you possess these characteristics and are eager to express your personal and professional value, you can contact us directly at the dedicated number +39 3457274989.
Alternatively, you can send your CV via email to cv@praticompany.com, and our HR manager will contact you.

We have opened a selection process for technical positions in the role of logistics officer for import/export.

We are a well-established industrial company operating in the converting industry for 50 years, offering a logistics officer position for our Prati machines to be included in our workforce, with potential for growth and assuming greater responsibilities.

The selected candidate will be part of a dynamic environment, with opportunities for career advancement, specific project assignments, and shared objectives, aimed at rewarding the development of hard skills and acquired experience in our field.

Within the Logistics Office, the resource will be responsible for import/export activities and shipments of mechanical components for our products.

Main Responsibilities:

• Coordinate import/export activities of machines and mechanical components.
• Manage customs operations, ensuring compliance with international regulations.
• Analyze and optimize transportation routes to ensure efficiency and cost reduction.
• Collaborate with international partners and suppliers to ensure a smooth supply chain.

Must have:

• At least 2 years of experience in logistics for import/export of machines and mechanical components.
• In-depth knowledge of customs regulations and international regulations.
• Excellent language skills in English• Analytical skills and problem-solving abilities.
• Flexibility and adaptability in a hybrid operational/analytical role.

Nice to Have:

• Initiative.
• Precision.
• Ability to work in a team.
• Knowledge of another language (e.g. French)

All of this, together with a passion for learning about our unique product.

What can you expect from us?

• An atmosphere focused on professional development.
• Many opportunities for growth and advancement.
• A culture based on respectful interaction, ethical behavior, and integrity.

If you believe you possess these characteristics and are eager to express your personal and professional value, you can contact us directly at the dedicated number +39 3457274989.

Alternatively, you can send your CV via email to cv@praticompany.com, and our HR manager will contact you.

We have opened a selection process for technical positions in the role of electrical designers.

We are a solid industrial entity that has been operating in the converting industry for 50 years, and we offer an electrical designer role for our Prati machines to be included in our staff, which can evolve and assume greater responsibilities.

The chosen candidate will be placed in a dynamic environment, with opportunities for role growth, assignment of specific projects, and MBO (Management by Objectives) based on shared goals, aimed at rewarding the acquisition of hard skills and experience in our field.

The role involves tasks such as drafting electrical diagrams, defining electrical panel layouts, selecting control components (PLC, CPU), and collaborating and communicating with mechanical designers.

Must-Haves:

• Proficiency in using Sabik and Spac software
• Ability to draft automation architecture drawings
• Minimum 2 years of experience in electrical design

All of this, together with passion and a willingness to learn about our unique product.

What can you expect from us?

• An atmosphere focused on professional development
• Numerous opportunities for growth and advancement
• A culture based on respectful interaction, ethical behavior, and integrity

If you believe you possess these characteristics and are eager to express your human and professional value, you can contact us directly at the dedicated phone number +39 3457274989.

Alternatively, you can send your CV via email to cv@praticompany.com, and our HR manager will contact you.

We have opened a selection process for the administrative-accountant profile.

We are a solid industrial entity that has been operating in the converting industry for 50 years, and we offer an administrative-accountant role to be included in our staff, which can evolve within our organization.

The chosen candidate will be placed in a dynamic environment, with opportunities for role growth, assignment of specific projects and MBO (Management by Objectives) based on shared goals, aimed at rewarding the acquisition of hard skills and experience in our field.

The person to be included in the Administrative-Accounting Office must

• Be able to perform accounting entries
• Maintain and update the customer/supplier registry
• Carry out the bookkeeping of invoices (both receivable and payable)
• Manage relationships with the tax consultant
• Register and file incoming and outgoing correspondencePerform budget activities

The position requires performing work that involves specific and adequate professional skills acquired through in-depth theoretical preparation and experience.

Must-Have:

• Ability to perform accounting entries
• Collaborative spirit
• Proficiency in using management software for administration
• Proactivity and inclination for further learning
• High school diploma in accounting or a university degree in economics
• Minimum 3 years of experience

Nice to Have:

• Knowledge of the English language
• Proficiency in using Sage X3
• Immediate availability

All of this, together with passion and a willingness to become acquainted with our unique reality.

What can you expect from us?

• An atmosphere focused on professional development
• Numerous opportunities for growth and advancement
• A culture based on respectful interaction, ethical behavior, and integrity

If you believe you possess these characteristics and are eager to express your human and professional value, you can contact us directly at the dedicated phone number +39 3457274989.

Alternatively, you can send your CV via email to cv@praticompany.com, and our HR manager will contact you.